Caregivers & families
Appointment summaries by specialty are built with caregivers in mind. Choose the provider’s specialty and get the history they need, with the most up-to-date information, instead of spending days pulling it together.
Universal Case Manager
One place to run a complex case — without starting over every time.
The Universal Case Manager puts your BT22 Profile to work for an individual or a family, so nothing gets missed and no one has to repeat the same thing over and over. There’s a version for caregivers, attorneys, service providers, and more.
Coming later this year
Why it exists
Built by someone who needed it.
Managing one person’s benefits, claims, oversight complaints, appointments, and care advocacy means pulling from the same documents again and again. Preparing for a single appointment used to take days. Because everything draws on the same records, building one system around them changed that — the same summary now takes minutes.
The Universal Case Manager is that system, made for every family and every helper doing this work.
One tool, many roles
A version built for how you work.
The Universal Case Manager has versions for caregivers, attorneys, service providers, and more. Every version works from the same BT22 Profile, so everyone is looking at the same story.
Veterans, service members & first responders
You can use it in your own profile too: the same appointment summaries, forms, and follow-ups, drawn from your own records.
Attorneys
Work from what a client chooses to share. If you work with more than one BT22 profile every day, expanded tools include a top-level dashboard to see everyone you’re currently working with.
Service providers & case workers
For example, a homeless-services case manager can work from what a person shares and take intake case notes, then export those notes to their own system.
If you work with more than one BT22 profile every day, you can get expanded internal tools. Or contact us to connect your internal setup to the BT22 tools, including on-premise options that keep everything on your own server.
And more
Other roles will get versions too. Tell us what you do and what would fit your use case: research@behindthe22.com.
What it will do
Less repeating. Fewer errors. Less to carry.
Appointment summaries by specialty
Choose the provider’s specialty and produce the medical history summary they need, with your most up-to-date information, so doctors don’t miss anything — and you don’t have to relive each hard moment to explain it.
Forms, automated
Benefits applications, claims, and complaints all draw on the same information in your documents. Creating forms from your profile means fewer errors and less cognitive load for everyone. You review before anything goes out.
Nothing gets missed
Records, open items, and follow-ups live in one place, so a referral or a form doesn’t fall through the cracks between offices.
No repeating the same story
When you share your profile, a new attorney, VSO, or case worker starts from what’s already documented instead of from zero.
One circle, one conversation
Communicate inside the portal with the people you add to your profile — caregivers, family, and professionals — so everyone works from the same information.
Flags worth raising Planned
Surfaces things to ask a clinician about, such as an injury that dropped out of later records, a referral that was never completed, or a medication list that may warrant review. These are prompts for a conversation, not medical advice.
Free to work from what’s shared
Free to work from what’s shared. Expanded tools if you work with many profiles.
The Universal Case Manager is free to use for whatever an individual or family decides to share with you.
If you work with more than one BT22 profile every day, you can get access to expanded internal tools that fit your use case.
Planned
What doesn’t change
Expanded tools stay on your side. They don’t change what the person sees, what they’ve chosen to share with you, or the control they have over their profile.
Who it’s for
Anyone supporting a complex case.
Individuals, caregivers, and families
Run your own case, or the case of someone you love, from one organized place.
Veterans moving between services
Especially veterans experiencing homelessness, who may have to jump between several disconnected services and repeat the same history at each. A case that travels with them helps each office start from what’s documented.
Attorneys, VSOs, and case workers
Work from an organized picture the person has chosen to share, with sources linked.
Complex, moderate, and severe cases
Built for situations with multiple injuries, multiple exposures, and multiple systems, not only mild or single-issue problems.
Coming later this year
We’re still building it
We’re still building the Universal Case Manager, and we’ll post details here as they’re ready. Want to hear when it opens? Email research@behindthe22.com.
It’s a support tool, not a legal service or medical advice, and it won’t file or send anything on your behalf without your explicit permission.
How it fits with the BT22 Profile, Pocket Advocate, and Responder Access →
You can start now. Take a free screener, or begin with the BT22 Profile.