Calm starts with lowering the load
You have a traumatic brain injury, and managing cognitive load — fewer demands, simpler instructions, more time — helps you settle.
Responder Access
If a crisis ever happens, the people who respond can know what they need to know.
A planned option in the BT22 Profile: share the parts of your profile you choose with law enforcement and other responders, so they can look it up from their phone and know what’s going on and what helps.
PlannedIn design — not available yet.
The idea
What a responder doesn’t know can make a hard moment worse.
When someone is in crisis, the people who arrive often have only seconds and almost no background. Responder Access is meant to change that. If you choose to turn it on, a responder can pull up what you decided to share — whatever you feel comfortable with — and know what’s going on and which steps to take.
The aim is to cut down on harm, both to the person in crisis and to anyone supporting them through it.
What it could tell them
Examples of what could change how a responder acts.
It may not be what it looks like
You have a seizure disorder. An episode can look like a PTSD flashback, but it needs medical attention.
A medication problem
You just started a new medication and it isn’t going well. You need medical help, not just de-escalation.
These are examples. A responder would see only what you or your care team have documented and you chose to share — not a diagnosis from us.
Your control
Your choice, every step.
- Off unless you turn it on. Nothing is shared with responders by default.
- You choose what they see. Share your crisis steps, a medical alert, a medication note, a contact for your supporter — or only some of that.
- You can change or turn it off at any time.
- It’s separate from everything else. Sharing with an attorney, a VSO, or a case worker doesn’t share anything with responders.
Who benefits
The person in crisis, who is met with the right response sooner. Their family and caregivers, who aren’t left to explain everything at the worst moment. And the responders themselves, who get a clearer picture of what they’re walking into.
Before a crisis
You can also share your risk level ahead of time, with BT22 Live.
Responder Access is about what a responder can see when they arrive. In certain situations, you can also choose to share your risk level with local first responders ahead of time, through BT22 Live, along with specific information on your needs and how they can best help you.
That’s a separate choice, it’s off unless you turn it on, and you can revoke it at any time.
Planned
What it is not
A way to share information — not a rescue service.
- It is not 911, 988, or an emergency service, and it does not replace them.
- Behind The 22 does not dispatch emergency responders or call 911 for you.
- It does not diagnose anything. It’s only as complete and accurate as what’s in your profile.
- It is not available yet.
Prevent first. Prepare second.
Works alongside the Pocket Advocate and Medication Safety.
The Pocket Advocate is meant to help keep small hurdles from escalating into a crisis. Medication Safety adds check-ins and a plan around new and ongoing medications. Responder Access is for the day a crisis happens anyway — so a bad moment is met with understanding instead of guesswork.
Before it launches
Before it launches
We’ll publish how Responder Access works — who can see what, how access is controlled, and how responders are verified — before anyone is asked to use it. Want to hear when it’s ready, or help shape it? Email research@behindthe22.com.
If you’re in crisis right now
Call or text 988, then press 1, or chat at veteranscrisisline.net. For a medical emergency, call 911.